GR
Garth R

1 reviews | Active since Dec 2014

02 Mar 2015, 09:22

More time to ***** your Money

I have recently been added to the list of people who have had their bank cards cloned and money withdrawn in a ********** way. So what can you do in these situations? Logic fires and you immediately contact your bank. <br> <br> Well this logic is good and all but I have spent the last 7.2 hours over a weekend trying to get through to the ***** Department that never seems to answer. The shocking thing about this is that whilst being on the phone, unable to do anything, I see more transactions coming off. What is the point of a ***** department that when you see ********** activity taking place you cant get hold of ??? <br> <br> Now you can say 'yes' it was over the weekend and staff is limited but that doesn't stop people from *****ing money from you. Weekend or no weekday this service is shocking.

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Replies (1)
Nedbank
Nedbank's reply02 Mar 2015, 09:53
Official
Hello Garthr007,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team