More than a week, no feedback

My latest credit card statement refers. I need explanation to this ASAP • Account debits is R80.00 (Credit Facility Service fee = R21.74 + Maintenance Fee = R47.83 + 15% VAT = R10.43) • According to your website the Facility fee per month is R15.00 and the Maintenance Fee is R27.00 https://www.nedbank.co.za/content/nedbank/desktop/gt/en/personal/bank/credit-cards/nedbank-credit-cards.html