RM
Razya M

1 reviews | Active since Oct 2017

19 Jan 2018, 08:03

More poor service from Nedbank

I have requested Nedbank to close my account repeatedly due to their pathetic service. However they are just ignoring my request and continuing to charge me monthly account fees. I want Nedbank to close my account immediately and reverse all charges from the time I first asked them to close my account.

0
Replies (4)
Nedbank
Nedbank's reply19 Jan 2018, 08:07
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

RM
Razya M's update26 Jan 2018, 10:45
Reviewer Update
I am still awaiting confirmation from Nedbank that this account has been closed. Please confirm via email urgently.
RM
Razya M's update02 Feb 2018, 11:13
Reviewer Update
I have still not been contacted by this pathetic bank. They have still not closed my account and continue to charge me.
RM
Razya M's update02 Feb 2018, 12:08
Reviewer Update
Please stop giving me these bullsh*t responses that don't mean anything. You said this the last time and no one contacted me and nothing has been done. I am sick and tired of this useless bank and want my account closed immediately.