1 reviews | Active since Jan 2016
Money withdrawn with out notification
On the 25th December 2015, I went to Pick n Pay to do my last minute shopping and get few rands, my groceries total purchase amounted to R356.58 and my withdrawal amounted to R 200.00 all this was done at the PNP till ,I received both sms's for the tractions from my bank my last balance was R 3145.34 . From the 26th til the 30th December 2015 i didn't perform any transaction on my account as I was visiting my Aunt to show him my 2 months old son during all this time I was in possession of my card.On the 31st December 2015 morning I received and sms notification notifying me that my employer had deposited my December salary to my surprise the balance was not what I had expected as I had a balance of R 9058.64, which was very confusing because my employer paid R 8504.30 on the 31st December 2015 and my balance was R 3145.34 on the 25th December 2015 (According to the last sms notification from my bank) My balance was supposed to be R 11 649.64. At first I thought it was my medical aid that had deducted money so on the 4th January 2016 I went to Mall of the south Nedbank to request a bank statement to my surprise an amount of R 2500 was withdrawn from my account which I know nothing
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
