MONEY TAKEN FROM ACCOUNTS

NEDBANK RAN 2 BOND DEBITS ORDERS FROM MY ACCOUNT AS APPOSED TO ONE AND ADDITIONAL R9000 WAS TAKEN UPON CONTACTING NEDBANK 2 WEEKS LATER R8598 WAS RETURNED AND WHEN I ENQUIRED ABOUT THE OTHER R402.00 I WAS INFORMED THAT THEIR RECORDS SHOW THE FULL AMOUNT WAS RETURNED I THEN SENT NEDBANK A STATEMENT OF MY ACCOUNT AS PROOF UPON WHICH I GOT A RESPONSE THAT THE REST OF THE MONEY WENT TO RATES AND TAXES INFO OF WHICH WE WERE NEVER MADE AWARE OF. I HAVE EMAILS REGARDING THESE CORRESPONDENCE WITH NEDBANK. STILL WAITING FOR R402 TAKEN *******LY FROM MY ACCOUNT TO BE RETURNED