MB
Melani B

1 reviews | Active since Jan 2015

28 Dec 2018, 16:51

Money ****** Out of Account by BAN****

I am horrified to find out that a bank is the biggest ***** and not ******* on the outside. I had a personal loan with Nedbank more than 7 years ago. I was forced to open a Nedbank account for maternity UIF benefit purposes. To my horror when I got an sms from the bank today after making a purchase the balance in my account did not make any sense. When I logged on to my internet banking and phone to query almost R1700 deducted from my Nedbank account I was told it was for the personal loan I had. I have never given any permission for any funds to be taken out of my account for any reason I am currently on maternity leave and now I will have to sell personal belongs due to Nedbank taking money that belongs to me to feed by new born baby. I am going to Capitec tomorrow to see if they can assist with an account. You will never have me or any member in my household as a client again you bunch of *******!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Nedbank
Nedbank's reply29 Dec 2018, 08:47
Official
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

 
Kind regards

Client Service Support