BM
Brenda M

1 reviews | Active since Jun 2016

27 Jun 2016, 09:42

Money ****** from my account

<p>Nedbank deducted R5324.20 on my cheque account without my concern . When i querried the same they advised that it was for a personnal loan that i took in the year 2000. I did explained to the legal Consultant lady that i never had a personel loan account not even a home loan with Nedbank. Am not happy with Nedbank deducting my money without my concern . Now i must take off work to go to the Police stations to do an affidavit in which is time consuming on my side. Nedbank i want to close my account with you am so unhappy with the way you treat your clients. someone please justify for me how can i be debited with a 16 year old debt .</p>

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Replies (1)
Nedbank
Nedbank's reply28 Jun 2016, 05:36
Official

Dear Brenda,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team