LB
Leslie B

1 reviews | Active since Apr 2017

02 May 2019, 10:21

Money owing to me!

Dear Nedbank

I sent an email on 25 April 2019 and received an automated response which said I will receive feedback in 48 Hours but to date have still not heard anything so hopefully I will not receive some feedback!!

I was 1 month in arrears with my personal loan installment which was double deducted on 25 April 2019 bringing me up to date.

On 5 April 2019 however there was R690.00 deducted from my account, reference ********** ********** 190425.

This amount needs to be reversed and refunded to me urgently as you have double deducted on 25 April so the R690.00 is in excess of my installment.

I would appreciate some feedback ASAP.

0
Replies (2)
Nedbank
Nedbank's reply02 May 2019, 10:28
Official
 Dear Leslie  We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.  Kind regards Client Service Support 
LB
Leslie B's update03 May 2019, 08:22
Reviewer Update
I've had absolutely no feedback! Still waiting!!