Money laundering and ***** by Nedbank

I have been receiving calls from people claiming they are from Platinum Life and have received my information from someone working at Nedbank. Yesterday 27 January 2021 I received a notification on the app that a R165 was deducted from my account, I know nothing about this, the funny part is that I dont get notify me messages when all this happens. It is a total amount of R1450 that has been taken from my account with no notify me messages but some are reflecting on the app. Which clearly shows that the person responsible for this is working at the bank. These transactions are like the maintenance fee, as you also do not get notified about them.How can the bank let this happen. We put our money in the bank in the hope that they will keep our information and money safe but they are failing. I have been with Nedbank for 18 years now and they always fail to explain when such happens. What kind of bank is this. I need clarity before I can move to a different bank, this is ********* and people need to be accountable for this. They need to explain to me, who and where this transitions were made, how and who I need answers. Sad to see such still happening in our country and in the Bank sector. SAD