Money kept by nedbank

I'm utterly disappointed and disgusted by the service I'm am getting from nedbank legal department My account is being frozen and they got their money now its a problem to release my funds from my account I am at the Chris Hani branch in Vosloorus and no one seems to be assisting me I want my money and close the damn account I'll take my banking elsewhere Account number *** My contact number is *** Email address is ***