Money invested incorrectly with NO feedback

Have complained about the service at Nedbank Eastgate branch so often ... Not sure why I still use this branch. - for convenience, I guess! <br> <br> I made an investment in the branch on 13/10/2015, to find out this week that the money wa not invested correctly, when the call centre called me to thank me for my investment into the incorrect account type!!! The call centre could not fix it. So, I had to now go back into the branch to get it fixed.<br> <br> The banker that handled the investment @ Nedbank Eastgate tells me he should have called me to tell me of the problem - on 14/10/2015, the day after the investment was made, but apologises. I call for the branch manager. Lethabo advises he will correct it , and call me by 27/10/2015. I still have not received this feedback!<br> <br> This is the reason South Africans hate dealing with the banks, and do not want to have Savings Accounts! <br> The Putrid customer service is just not worth it!!!