1 reviews | Active since May 2017
Money deducted after amount was settled
<p>I recently settled my car loan with MFC on purchasing a new car. And even though the acc was settled the monthly installment was still deducted from my account ! which meant i was currently paying for two cars ! this was not budgeted for and now my account is in overdraft due to their error! and was told i had to wait for 7 to ten working days to be rectified! So i must pay extra charges and wait for my own money while while MFC take their time in returning whats rightfully mine... and which was taken under no fault of mine ! Please plan ahead if you plan on settling with them or taking another loan with them.</p>
Dear Nash
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Nash
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team