Money app

I'm trying to register on the new app since you ate disabling the old one. It says in already have a user I'd number which happens to be my old nedbank email address when I was a staff member but by the looks of things nedbank is still so backwards it must always be a ****en struggle to deal with you yet your advert sell people dreams. I've tried to sort this out before but wasnt successful as usual. Tried again today I stopped explaining my query by the 6th person. Tou keep transferring me all all over the show no one has the decency to even advise why I'm being transferred I'm simply being discarded. What happened to your 'ask once' ****? Also a lie. Your employees have no idea what the hell accountability is they are all just happy to press the transfer button and then they will have stats saying they took however many call you rate them 3 and award the an increase and a bonus based on ****. Blady Capitec is more pleasant than you and you call yourself innovative. Is the fact that I've been banking with you for over 1p years, financed my vehicle via you with a stellar payment profile not enough because I'm black? Or is because I'm not one of your 'red carper' clients? If you have too many clients to handle ****en let me know theres other banks I should not have to go through this for merely registering on an app. I'm not done here. Treat this like I'm bored and dont know what to do with myself I will take it further. Make things happen? Make what happen?