1 reviews | Active since May 2016
Money always taken
<p>After my last complaint a gentleman assisted and ordered my cards with no charge. i go to fetch them and sit in the queue for 40 minutes only to be told they are offline. s has been so embarrassing as it is the festive period had to calculate each time while doing shopping if i had enough and still had to leave stuff behind at the till. To top it off nedbank atms are quite difficult to find and numerous times i have been unlucky to find one that doesn't work and imali charges.been a real inconvenience and I am really sorry to do this especially at this period but I am just so upset with Nedbank getting failed by them numerous times. Then I now see an Absa add where they are giving away thousands to their clients and it makes a person wonder what is the point of going through all this. There have been very few occasions where the service was great but that is so difficult to find.</p>
Dear Ronelle Singh
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Ronelle Singh
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
