TN
Trishan N

1 reviews | Active since Oct 2012

09 May 2019, 11:59

Mobiwallet doesnt work as advertised. Not great

This is so not as efficient as the other ewallets.

Had money sent to me at 1am yesterday as i needed the funds urgently for fuel, kept on getting an error message when dialling *120*, call nedbank call centre and advised as following-

********** ; Sorry sir its a vodacom issue (without checking my acc.) ********** am : sorry sir we doing maintenance and funds will be available at 2am ********** am: sorry sir the funds are pending and will only clear tomorrow morning. funds dont reflect immediately for mobiwallet done after hours (apparently) Now 12pm..... same error message and no one answers at call centre

not as advertised and very poor service to say the least!

0
Replies (1)
Nedbank
Nedbank's reply09 May 2019, 14:31
Official
 Dear Trishan                                     Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  Kind regards Client Service Support