Mistake of my life

A consultant called to offer me a greenbacks cheque account since my vehicle is financed by nedbank (mfc) and it would be easier for the debit order to go off with them. Said they would deposit R200 monthly to assist with bank charges if I switched my debit order. I agreed because it makes financial sense. The card was delivered to my house. I was told I needed to activate inside the bank (ridiculous in this time of online banking and covid) I went to greenstone mall Nedbank where I stood in the que for 45 minutes without even moving one space closer. There was no flow manager like we observed at standard bank right next door which insured that the que moved. No chairs provided for the elderly and ill as standard bank did, people were literally sitting on the floor, no one cared to communicate why the que hadn't moved in so long. In the 45 minutes that I stood there standard bank must have serviced 40 clients while my que was at a stand still. I realised that this is definitely not the bank I want to be with. Someone please call me back and switch my debit order back to FNB ASAP as I don't want my debit order bouncing.