Missing R7000 and *********** call center staff

I tried to withdraw money from an investment that was maturing today . but I received a message “restricted: I then called the call centre twice yesterday for assistance. The lady on the phone said I couldn’t reinvest or take out the monies , she kept asking someone these questions that I was asking her. Why have a consultant that don't know much.

I called again because she was no assistance to me, a male consultant transferred me to a colleague that could assist me . She assisted me by reinvesting about R15 000 , and transferring R7000 to my money trader account. I can not locate that R7000.