D-GW
Denholm - Grey Wreyford

1 reviews | Active since Jan 2014

06 Jun 2016, 16:58

Missing money

<p>I honestly wish I never signed up for anything with nedbank, not only do you have the worse service level ever but the way your staff treat customers is disgusting. I have a nedbank credit card and personal loan I have taken. I had been coming into the branch and paying cash into both the credit card and personal loan only to recieve an sms saying I need to pay the full amount of my credit card as no deposits have been made in months. I will not being paying anything until this is sorted out because clearly someone is putting my money into the wrong account whether it be their own or whatever and do not get your complaints division to phone me because they are the worst of the lot they are the reason I left Nedbank in the first place.</p> <p> </p> <p>and teach your staff some manners I am not an animal that you can just shout at.</p>

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Replies (1)
Nedbank
Nedbank's reply07 Jun 2016, 06:36
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team