WA
Welicia A

1 reviews | Active since Mar 2015

28 Dec 2016, 18:51

missing money

<p>on 24/12/16 transferred R200 from my Credit card to my check account which I used at Spar for the amount of R191 which the balance was R8.70. On 25/12/16 I transferred R300 again to my check account and immediately I got a sms which stated that R300 was transferredto my check account and that I got a balance of R97 left. what happened to the R212 /R213? I called the head office but they could not give me a clear statement where that money went to. On 27 I transferred another R400 to my check account but no signs of that money that got missing. Nedbank I need to know what that R212 /R213 is for cause when I swipe my card I get an sms. I swipe my debit card on the 15th for an amount of R350 but it was debited recently. this is totally unacceptable and it feels like Nedbank is robbing me. </p>

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Replies (1)
Nedbank
Nedbank's reply29 Dec 2016, 09:07
Official

Dear Priscalla

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,