Missing Funds

Hi there <br> <br> Please can someone urgently assist! <br> <br> I am not getting much joy from Nedbank!!! I paid R9 974.60 via Internet Transfer from Nedbank Current Account to Nedbank Credit Card on Thursday 30 April 2015. <br> <br> No amount has yet been received. The first time I called in was Monday 4 May 2015 and I was treated as a simpleton and told the money would reflect the next day due to all the public holidays. The money was still not in credit card account this morning Tuesday 5 April 2015! I then called in and spoke to another call center agent who made me feel even more crazy! They do not listen and show no concern! After complaining I did get through to a Supervisor who was able to assist. The whole time they kept saying I need to send them pop and that I should have done a transfer and not a payment.... because they were not listening. <br> <br> When the supervisor checked she could see I had done everything correctly and the money had left my current account but was now in cyber space as it had never reached my credit card! This is beyond ridiculous! I had to use money from my current account and have now incurred costs due to funds bouncing because of this! I am beyond furious!!!