1 reviews | Active since Aug 2009
Missing Funds
<p>I've made 2 deposits at Nedbank ATM's, using the deposit capable machines. One on 03 Dec 2016 and one on 08 Dec 2016. The amounts total R11800. Right now the money does not show in my account and debit orders have been returned. Charges were made for the returned debit orders. I've been into the bank and reported the first deposit, and was told a case has been lodged with head office. That was 3 days ago. Where is my money????</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
I need this money today!! If not, I will take my business elsewhere. I might be only 1 customer and Nedbank might not care - but I will advise my friends and family against dealing with this bank. My life insurance policy has now lapsed due to this and what do they care!!!!
I need this money today!! If not, I will take my business elsewhere. I might be only 1 customer and Nedbank might not care - but I will advise my friends and family against dealing with this bank. My life insurance policy has now lapsed due to this and what do they care!!!!
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship.??
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship.??
Kind regards
Client Experience Team
Best regards,
I've received the money in my account 9 days after I deposited cash into my account.
I still have no explanation why this happened, and for 9 days Nedbank had my cash while I had nothing and no interest.
I will wait before changing the complaint status, as it's the end of the month again, and more deposits will be made.
Once I know that there is not a similar occurence, I might change the status....
I've received the money in my account 9 days after I deposited cash into my account.
I still have no explanation why this happened, and for 9 days Nedbank had my cash while I had nothing and no interest.
I will wait before changing the complaint status, as it's the end of the month again, and more deposits will be made.
Once I know that there is not a similar occurence, I might change the status....