Misleading Information :(

Good Day All

Nedbank is really becoming a pain with regards to Re-Activating an Account.

I was informed by Robin Everts when I called on 18.05.2018 that there will be no need to for me to have a proof of address to enquire for a card.

Today I was at a branch and was advised that my account will be blocked without the proof of address.

Inconsistency in providing the correct and accurate information to clients. I find it very *********** and disrespectful.

I am now being advised to go to the Police Station and get an Affidavit and bring it back to the branch then my account will be active.

Had I was told that on Friday I would have done that on Saturday. I work during the week and during work hours the only time off I have is on a weekend.