Hellopeter
Share Your Experience
RC
Ryan C

1 reviews | Active since Mar 2018

10 Jun 2020, 13:07

Misleading, ********** an UNRELIABLE!

In April I received a sms from nedbank stating they acknowledged my 3month payment break due to covid-19 and that a consultant will be in contact with me shortly to discuss terms and conditions, now not only have I not received a single call from nedbank but they have deducted the same amount an extra since then. Personally I find this to be misleading but ***** aswell. As seen in my other reviews this is not the first time I've had problems with nedbank who at a stage was *****ing money out my account but was harassing me daily an now that I've been expecting a call nobody does, I genuinely thought it would be different since we facing a global pandemic but I was sadly mistaken. I personally an whole heartedly believe Nedbank is the WORST bank An financial institution as a whole.

0
Replies (2)
RC
Ryan C's update13 Jun 2020, 10:41
Reviewer Update
So I've now received another sms from nedbank stating they acknowledge my payment break is still active on my personal loan account which is bull**** since I've got bank statements an proof showing I've not once had a payment break an all debit orders have been deducted an this after Cindy Huyzer called me to solve my problem but could not as she was waiting for feedback from loan department regarding why my debit orders were still going off after receiving a previous sms in April saying my payment break is acknowledged. Nedbank is completely misleading an there staff are *****.
RC
Ryan C's update13 Jun 2020, 10:44
Reviewer Update
Nedbank does not have staff checking the sms's being sent out and definitely does not have ANYONE following up on those sms's..... I will make sure to tell everyone I know about this experience an the gross incompetence this bank displays.