rM
rochelle M

1 reviews | Active since Jul 2017

30 Dec 2018, 16:19

Misinformed about charges

I opened an account at Nedbank in Oudtshoorn, thinking that i would be saving cost, but now this account is costing me more then my previous bank account and im not happy about it. The day i opened the account i was informed about the monthly bank charges which i dont have a problem paying, i was also in formed that there will be charges for not doing withdrawals from nedbank ATMs , which is not a problem . I started going through my bank statement and saw that for every none nedbank withdrawal i get charged a day or two after, I was informed when i opened this account that the charges will be deducted also when my monthly fee gets deducted, im not happy with the fact that i get charged every time!!! This account is costing me more then my previous account. I want this this sorted out or i will be closing this account... This is now the second issue i have with nedbank in less then 2 month!!!!

0
Replies (2)
Nedbank
Nedbank's reply31 Dec 2018, 06:09
Official
Dear Rochelle

We hear your concerns and a resolution manager will contact you within business hours to discuss this matter.

Regards
Client Service Support
rM
rochelle M's update02 Jan 2019, 11:56
Reviewer Update
It is 48 hours later 2day and still i have not received any call from anyone! I know it was a public holiday yesterday