MFC totally ***********

<p>I called MFC on Monday to request a settlement for my car and to arrange payment, and was told that a debit order would be loaded to go off on Tuesday 25 July 2017. It did not go off so I called again, this time to be told it would go off before the 27 July 2017. Again it did not happen, so I called again, and was told that whoever loaded it did so too slowly so the time lapsed. They said that the debit order would not go through so I should pay via EFT, which I duly did. I was assured at this point that no debit order would be going off my account. This morning, 28 July 2017, my account was debited of the settlement amount, the same that I paid via EFT the day before. Now I have paid my settlement twice. I have had to make 5 phone calls to try to get this sorted out so that I can get my documents and sell my car, and I'm now in a worse position than when I started as I am now out of pocket. It's shocking that MFC can not effeciently handle a simple settlement. At this point I want my money refunded as soon as possible and my documents delivered to me today. I never want to deal with MFC ever again.</p>