MFC SUCKS

<p>My husband was admitted to ICU on Monday 15 August 2016. I had his cell phone. He received an SMS from MFC to inform him that there is a problem on his account. I phone the number as stated on the MFC and got through to the call centre. I spoke to two different call centre agents trying to explain to them what the situation is at the moment and that I just need the banking details for me to rectify the issue to which they bluntly refused. ***!!! I want to PAY you but you refuse to give me your banking details. I understand the whole issue of it not being my account and the security issues blah blah but damn people refusing to assist??? I never spoke to such unhelpful persons they even refused to put me through to a supervisor. MFC can go fly their service is up to sh#t and the call centre agents not worth speaking to. Nedbank is all about good service blah blah blah but the divisions of Nedbank their service sucks.</p>