MFC Refund
<p>My vehicle was ****** on the 11.06.16 and my insurance settled the outstanding balance with MFC on 24.06.16. After phoning MFC and confirming the payment has been done, they still proceeded to deduct a full instalment from my account. On equiring the instalment, i was told the vehilce was settled, and the money reflects in the account, but the account cant be closed because no proof of payment was recieved and the instalments will carry on as per usual. I have queried this twice and sent a mail to ********** but i have recieved no feed back as of yet.</p>
Dear Werner,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Dear Werner,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Thank you for your response.
The matter was resolved and all is well.
Thank you.
Thank you for your response.
The matter was resolved and all is well.
Thank you.