1 reviews | Active since Dec 2016

15 Dec 2016, 10:51

MFC - Nothing like being ignored!

<p>I have contacted MFC 4 times to change my debit order details. We have signed the documents and sent it through but no changes have been made nor a reply to me. It took me ages to get the paperwork all sorted which by the time MFC contacts me will probably be outdated which means that I will have to go do it all over again! Nedbank has been good to me, but dealing with MFC has been very dissapointing. I pray that this now gets resolved.</p>

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2016, 14:41
Official

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team