MFC Nedbank treats its clients like trash

Good morning

This is maybe my 5th email to Nedbank in 1 week, with no response. Not even the lousy automated response.

*** please assist me sell my car.

On the 22nd of October I contacted MFC regarding the assistance to see my car and on the very same day I got a response giving me a list of things I needed to do.

I did all of them and submitted them, I have been forwarding and sending the same email for the same week without any response.

The fact that I contacted you so early shows that I am simply trying to make arrangements so that I preserve my credit record because I know that if I continue keeping the car I will not be able to pay for it. And I have a feeling that is exactly where you want to see me.

When I enquired you were quick to respond wanting 2 OTPs and a letter, I have 1 at the time and made a way to get another 1, now that I have everything you want you do not even acknowledge receipt of my emails.

I did this very thing with Standard Bank in the beginning of the year and I have to say, you are the worst bank ever! Not only did they want just 1 OTP but within 5 days of having received the OTP and my letter everything was completed and the buyer made payment in that space.

You were hoping that I will not get all the things you want so that I continue with your debt, that is why when I didn't have the documents you responded same day and now that I have them, no one seems to want to respond to my emails.

After more than 10 years I canceled all my accounts with you all because of how you do not care for your clients once they are yours. I was desperate and in a tight space when I took this car and that is the only reason I agreed to stick with you. You had a good cash back option on a house sale when I bought my house but I outright refused to be financed by Nedbank because I knew just how cruel Nedbank is to its clients. All these I did without even thinking about how badly you have treated me in all my businesses with you... You all big businesses do not take people serious until they start acting ratchet and smearing your name all over social media.

I tried to constantly send the same email over and over again without acknowledgement but I bet you the moment I start ranting on Facebook you will come running trying to "resolve" the "issue" as we are to you.