MFC - Division of Nedbank - Car Finance

<p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">Good day,</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;"> </span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I have been a valued and loyal client of MFC for 7years. Loyalty has always been my number 1 priority.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I stick to companies that value my Loyalty.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">What sparked a m***ive concern to me was the fact that MFC was not willing to help me when I wanted to Trade my Volvo in for 2 other vehicles.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I have never in my 7years with MFC missed a payment.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I was declined and the response I got was that there shows a ‘reversed payment’ on my name.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I then took the liberty to contact ITC regarding this, and they confirmed my name is clean and there aren’t not supposed to be any issues. I have also obtained an updated credit report and my credit score, etc. is all in good standing.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">MFC could not answer me when I asked why they cannot help me. They refused to give me the reasons or valid PROOF for the ‘reversed payment’ that is ‘showing’ on my name; they just told me I should phone ITC and confirm with them (which I have done, see above)</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">Now look it is extremely sad and horrific to think in a messed up world as it is, we still try and hold on to LOYALTY in a world where that is clearly just POINTLESS efforts.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I managed to get Finance from another leading company that ***isted me with the best Service and I got my Volvo traded in and got 2 Cars.</span></p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">Now I made time to write this, as it is absurd that MFC does not make the effort to help loyal clients. Please make the effort to investigate this matter and if possible provide a finance deal.</span></p> <p> </p> <p cl***="MsoNormal" style="margin-bottom: 0.0001pt;"><span style="font-size: 10.5pt; font-family: Geneva, sans-serif; color: #1***7d; border: 1pt none windowtext; padding: 0cm;">I want tangible answers to this, as this is disappointing.</span></p>