1 reviews | Active since Sept 2016

27 Mar 2019, 09:01

MFC disappoint me again

A while back I reported MFC (Nedbank) here due to them granting me finance through a Toyota Dealership for a new car at 200K. Yet a week before declined me. Then MFC sent me an email and said something went wrong and that I can buy another vehicle and it would be approved. Now, I went through the whole process again, sourced a vehicle and even showed MFC that I have 20K surplus after all deductions and expenses. Now they decline me again and once again I will lose this vehicle.

I am well within my credit and I have ben a loyal MFC client, have bought more than three cars already through MFC and settled all of them within three years after purchased.

I cannot understand why I must spend hours on the phone holding for them, never reaching them, they don't return my emails.

I don't know why I keep financing with them if they keep on disappointing me.

Ref: ********** 70, all supporting documents was emailed to them.

0
Replies (3)
Nedbank
Nedbank's reply27 Mar 2019, 09:19
Official
Dear Marius 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regards
Client Service Support
's update29 Mar 2019, 13:16
Reviewer Update
...and the man calls me and says I am over committed. I am spending half my income and 50% left...TransUnion has me listed as a good consumer and my score is above the average south african consumer. I asked him to address the reason of my complaint and he couldn't... basically he called just so he can say on his report he called. I will never buy from MFC again and will recommend to all my friends and family to also not use MFC ever.
's update29 Mar 2019, 13:17
Reviewer Update
ABSA is now busy doing financing for me.