SM
Sam M

1 reviews | Active since Dec 2018

03 Jan 2019, 09:48

MFC bad treatment of their clients

This MFC, they always say when you are experiencing payment problems please contact us so we can assist you.

However when you contact them they decide to decline your application based on their poor judgment and misinterpretation of facts. They like and prefer clients accounts to fall into arrears. They claim your request does not meet the deferral payment criteria, you ask them to send you a list of the criteria they ignore you and later debit your account so that you fall into arrears.

They are pathetic and want to share my bad experiences with MFC for all to know that they don't leave to their promises or perhaps prejudice certain race groups. Pathetic with all the contend it deserves

0
Replies (1)
Nedbank
Nedbank's reply03 Jan 2019, 09:54
Official
Dear Sam Molepo
                                     
Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 

Kind regards

Client Service Support