EZ
Elmarie Z
1 reviews | Active since May 2015
13 May 2015, 07:35
Messed up my holiday
I phoned the call centre on the 4 th May to activate my credit card as I was going overseas. The lady did the credit check and asked all the relevant questions and confirmed that my card was activated for overseas . Well with my first purchase both my Nedbank cards were declined ! Now I am on holiday overseas with NO MONEY. Tried to contact them from overseas with no joy !!
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Nedbank's replyOfficial
13 May 2015, 08:07Hello elmarievanzyl,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply13 May 2015, 08:07
Official
Hello elmarievanzyl,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team