Merchant *******

On the 28th of September 2015 Nedbank installed there merchant devices into my stores and I signed a merchant agreement.<br> On the 1st of October( 3 days later) my Business accounts were debited R3455.34 and another of R4496.16<br> This was the agreement for monthly charges but had only had the machines for 3 days and had not been used yet.<br> I have logged more than 6 queries with the merchant call centre and no one wants to help me and I am being ignored by everyone I have spoken to.<br> The Lady who I signed the contract with Millgred Moagi, assured me that if I have any queries or problem that the call centres wouldn't be able to assist me with, she would help me, but she has failed to answer my call for 2 straight weeks now.<br> I don't know who to turn to as no one can give me any information of why I was wrongfully charged or have the decency to call me back and inform me of the statues to my query.<br> A bank that prides itself on good service and made me all these promises have failed to deliver from the 3rd day and on all platforms.<br> I will never ever do business with Nedbank again and will never refer them to anyone.