1 reviews | Active since Mar 2013
Mentally Challenged Bank
Once again this pathetic bank meets no expectations.
Months ago I refinanced my property to remove my ex wife however when I go into the bank I can't link it to my online banking because on your system it shows as linked.
I call the home loans department, they transfer me to debt collects then they transfer me back to reception because the *********** staff you employ have no idea how to fix this error.
The amount of time an frustration wasted with Nedbank is unbelievable. Everyone in branch is super friendly it's just the idiots in head office that are so mentally challenged everyone from your clients to the staff are have to put up with stupidity of the senior management of this joke of bank.
As I've seen before, I'll get a generic reply (if this message isn't deleted) an following that an older gentleman will contact me and only then when you make a complaint and run down the bank does Nedbank actually put on their more committed employers to assist.
It only costs you a few hours, levels of stress and anger and then they're happy to assist.
Dear Jonathan
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Service Support
Dear Jonathan
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Service Support