RS
Rafael S

1 reviews | Active since Jul 2019

25 Sept 2019, 16:06

MARKETING madness !!

Nedbank has been good to me. I however cancelled my GB as most merchants do not accept Amex and it was too much carrying around an extra Amex cheque card and extra Amex credit card and a GB shop card. Not worth the benefit.

However my complaint is there new marketing MAD drive for business-

Like never I am getting emails & sms & spam on their new money app. I have emailed & spoken to the call centre many times & asked to opt out of marketing. But still I am spammed and feel like a spam target.

On the money app I cancelled GB but cannot get rid of the GB screen- its like they want me back- but I am done with GB. I am done with 100 cards in my wallet. On the app I keep getting messages for a loan- I don't want a loan not now not ever! But I keep getting told to take a loan- spam- harassment.

And so it goes- sms and phone calls all offering me road cover and loans and GB and things I don't want- not just an odd discreet email.

Clearly some marketing person has been given permission to go on a massive spam drive for more Nedbank business. But this is too much- I need the app yet they abuse this for spamming me. Same with sms and calls- I lack control there and have opted out yet still am spammed.

It has come to the point where Nedbank I must say- ***** you.

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