DO
Dewald O

1 reviews | Active since Nov 2012

25 Jan 2017, 12:13

Mandla at Nedbank Carletonville

<p>First I want to say that I never had a bad experience at any Nedbank branch and that this is not a Nedbank complain but a Nedbank employee complain which in turn goes straight back to Nedbank more specific the employee is ( MANDLA ) .I have in the past week tried to contact MANDLA that is working on a vehicle finance deal for one of my customers, he does not call back and does not reply on messages that I left countless times for him he gives 0 feedback ,when I eventually got hold of him he had a very bad attitude worst I have ever encountered for no reason ,I also bank with Nedbank and if this is the way fwd. I will be moving my account and every one I encounter because this is not on. !!!</p>

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Replies (1)
Nedbank
Nedbank's reply25 Jan 2017, 12:56
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team