Maliciousness Service Fees
<p>I had changed my account from professional banking to Savvy account. The relationship banker had advised the Savvy bundle option is better and that was the account I had chosen. The monthly fees for the account is R180.00. However I am not being charged this amount. I am being charged an amount of R300 or more. I have been charged a service fee, maintenance fee and ATM fee in March, yet ATM withdrawals are included in the Savvy bundle. I want these fees to be reversed to my account as this is not what I had signed for. This is being totally dishonest!!! I have included an attachment of the fees for March. Please look at the fees on my account from February 2017 as it differs every month!</p>
Dear Sohail
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Sohail
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team