Maladministration Kings

Took a small personal loan with the bank and all went well for the first few months. Suddenly during December I got told that the loan was in arrears even though according to my knowledge money had been in the bank for them to debit the installment. Having made payment arrangements for something that wasn’t my fault, I thought it was now sorted until the phone calls kept coming! I finally spoke to a consultant today who mentioned that the money was being debited from an ABSA account even though I only have a Nedbank account.

So now my credit score has been adversely affected, the interest on my loan has gone up, someone’s account has been getting debited unnecessarily causing confusion and frustration on their side too!

I would not recommend Nedbank to friends and family... a bank of their caliber shouldn’t be making stupid mistakes like this!