Maladministration

I requested a change of Credit Card Payment and statement date on Tue 12/05/2015 02:25 PM.<br> <br> The request was never implemented and no correspondence was ever offered.<br> <br> I have now had a returned d/o with related fees and interest added to the account as a result of the bank's maladministration.<br> <br> It seems as if Nedbank is more interested in generating as much fees as possible instead of providing excellent Customer Service. <br> <br> I'll be downgrading from the platinum (haven't collected card yet) to the Gold card whilst paying the account off and eventually switching the credit card to FNB as I have done with the current account.<br> <br> FNB offers innovative cost-effective products such as convenient overdraft payable only when it has been utilized and reduced fees for the usage of their collective products (Cheque & Credit).<br>