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Vee E

1 reviews | Active since May 2011

14 Jan 2016, 11:05

MAKING 'Treated like a 2nd rate citizen' HAPPEN

Went in to submit documents. <br> <br> The woman who served us: <br> <br> - did/would not meet my eye voluntarily<br> - did/would not interact directly with me<br> - did/would not speak to me in a language other than her home language <br> <br> If I understand your language or not, is not the point! <br> If I address you in English, cultivate one of the most simple common courtesies and do the same! <br> How would you understand me if I addressed you in MY home language and refused to speak in another language?!?!?!<br> <br> Dont refer to me through the other party in the transaction! Speak to me directly! <br> <br> I could go as far as inciting the r@ce card as this is classic behavior of the type

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Replies (1)
Nedbank
Nedbank's reply14 Jan 2016, 11:07
Official
Hello pheonix,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team