JvdW
Jessica van der Westhuizen

1 reviews | Active since Oct 2009

07 Apr 2015, 08:02

Making things happen??? YEAH RITE!!!!!!

I logged onto my ITC profile to come to the rude awakening that Nedbank's credit card division alleges that I did not pay my account for the month of February '15. According to my records and knowledge, my account were paid.<br> <br> Please can you do the necessary investigation + corrections and amend my profile immediately.<br> <br> Should I not hear from your company within the next 2 days, I will be taking this matter further as it's not the 1st time that Nedbank places a negative comment on my ITC profile.<br>

0
Replies (1)
Nedbank
Nedbank's reply07 Apr 2015, 09:16
Official
Hello Mz Fox,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team

Best regards,