JvdW
Jessica van der Westhuizen

1 reviews | Active since Oct 2009

01 Jun 2018, 13:36

Making things happen?? I beg to differ!!!

Good day

I have been pleased to do business with Nedbank for the last six (6) years and I look forward to continued business in the future.

However, I am writing the letter to express my disappointment regarding my requests for a limit increase on my credit card.

I have been trying unsuccessfully for the last four (4) years for a limit increase but was declined every time. I do not qualify for a limit increase and yet my VAF + Personal Loan were approved which blew my mind since “my financial position need to improve”. So I can afford repayment on thousand towards vehicle and personal loan but several hundred towards my credit card I will not be able to repay???

I expect the courtesy of a prompt response from your offices.

Regards Jessica van der Westhuizen ********** 574

0
Replies (1)
Nedbank
Nedbank's reply01 Jun 2018, 13:52
Official

Dear Mz Fox

We have noted your concerns regarding your credit card limit increases that have been declined . Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards,

Client Service Support