BG
Beryl G

1 reviews | Active since Sept 2010

01 Jul 2015, 09:36

MAKES NOTHING HAPPEN

I deposited cash into the ATM machine at 18.45 pm. Cash deposits was supposed to be instant as in the case with all other banks. That's the convenience of ATM cash deposit machine. The money has not reflected into my bank account and when I queried, they cannot see the deposit on the system and apparently it takes 24 hours to reflect into your account. <br> <br> So why spend all that money changing the ATM's, should have also upgraded the freaken system as well. Nedbank is always backward and cannot compete with the other leading banks as they have ancient technology. Move with the freaken times man. FNB and standard bank deposits are instant. If I had know about the backward technology of Nedbank I would have went into the bank and deposited the cash, that's instant or does that take 24 hours as well. <br> <br> What a load of ******** , Now debit orders are left to bounce as there is no money in account due to the total ridiculousness of this bank <br> <br>

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Replies (1)
Nedbank
Nedbank's reply01 Jul 2015, 10:51
Official
Hello Berylg,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team