1 reviews | Active since Jun 2015
"Make nothing happen"
<p>It took Nedbank 3days short of a month to allocate a settlement payment, and as a result of this, interest was charged. I just want to add, that it took numerous calls to Nedbank to get this sorted out. Calls for my account of course. How can you hold me accountable for your negligence? The debit order for the personal loan also went off after the settlement was paid, which I don't have a problem with, as I do understand that there wasn't sufficient time to stop the debit order. I do however have a problem with having to wait so long for the refund to be made and for the closure of the account. Seriously????</p>
Dear Carmen,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Dear Carmen,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
The conversion is solely based on the interaction with Merilyn, who assisted me. This does not change the way I feel about Nedbank. Thank you Merilyn for the great service delivered.
The conversion is solely based on the interaction with Merilyn, who assisted me. This does not change the way I feel about Nedbank. Thank you Merilyn for the great service delivered.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Best regards,
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Best regards,