KM
Kate M

1 reviews | Active since Feb 2015

05 Feb 2015, 11:38

Made a Pregnant woman wait

Pregnant women, highly pregnant women was not helped for more than 30min. Was in the queue for more than 30min at Nedbank, just for the bank to fill in UIF documents. Really bad service, asked for help on her behalf and they said she must wait like everyone else.

0
Replies (1)
Nedbank
Nedbank's reply05 Feb 2015, 13:01
Official
Hello BKT,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team