1 reviews | Active since Mar 2010
<p>On 1 April 2016 I sent an email to ********** expressing that I have for some reason have 2 Greenbacks debit orders going off my account every month. I have had no responses and am still being charged for 2 Greenbacks accounts! Can someone please get to the bottom of this and cancel the unnecessary account and then refund me for that account? I did not give anyone permission to debit me on an account that I am not aware of.</p> <p>Furthermore, the same 2 debit orders went off my account on 24 November and then again on 25 November. That amounts to R72 in this month where I only confirmed to the regular R18 per month. What is going on? This loyalty programme, that I never use, has costed me more over a period of time than what it is worth to me.</p>
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Best regards,
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Best regards,
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