1 reviews | Active since May 2016

30 Nov 2018, 11:18

Love you Nedbank

A sim card & cell I used to own 6 yrs ago - now both belongs to my Helper. For the last 6 months day & night 24/7 she's been receiving spam calls either asking for me or dropping the ph in her ear or asking her for her ID and other personal information - these people call from +27 11 ********** and ********** numbers, both alleging they represent lNedbank call centres *which I don't believe for a moment it is fm a Nedbank call centre. And if one tries to call either number back there's zero ring tone & then where are these calls coming fm: which location? RSA? The UK? Mumbai? The moon? Nedbank (in fact the ever patient Yusuf) very kindly contacted me and hve promised to follow-up and I believe them. Nedbank in my experience do care about their clients. I've now reported the telephone numbers as spam to Icasa. WASPA - use these guys. They are brilliant for sms/email ****s. They fine large companies for bothersome calls and spam SMSs. I blame the cellphone companies- I'm sure they sell on their clients numbers to spam companies or people pretending to be marketers. Helllll they are beyond annoying. Thank you Nedbank ?

0
Replies (1)
Nedbank
Nedbank's reply30 Nov 2018, 11:23
Official
Dear Natalie Toi                                     Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 
Kind regards
Client Service Support