Love Nedbank logic_A|_ NOT!!!

Lost my wallet & Premium Voyager cards on 30-April but only realized it today. Called the call center & managed to block both cards. Asked if they can order new cards to be sent to Clearwater, the answer was NO, as I could not correctly recall my last transaction. Called back later with my e-statement, but still the agent cannot order cards or confirm if any charges have been made since the 30th<br> <br> Asking why? The Answer: What if the person who picked up your cards called in and asked to cancel the cards and re-issue new ones.<br> <br> ***? This just underlines the perception that you as a bank, must have ZERO faith in your employees at the branches to verify FICA details when a customer comes to collect new/replacement cards at the branch.<br> <br> I asked which branch is open on a Sunday nearby. Apparently you have a \kiosk"open in Pick n Pay in Clearwater. Maybe you should s**** the kiosk idea as it just sounds stupid. See the English meaning of the word below. If you were a bank delivering a banking service instead of a vendor peddling ****ty service"