1 reviews | Active since Apr 2015
LOST MONEY BECAUSE OF KLEINBOOI PHELE
On the 12th of October 2015 I (Ludwick Molekwa) walked in to Nedbank Lephalale Mall Branch to apply for a Personal Loan but according to Kleinbooi Phele (consultant) I did not have the required documents which was 3 months pay slip and this information was conducted after signing the relevant application for a personal loan which I did not even receive a copy of. I walked out of Nedbank with the knowledge that I wont receive funds to start my small business, and yesterday(14 October 2015 at 11:31:18am) I received an SMS saying that my Personal Loan has been approved I then called Kleinbooi Phele to ask him about this, with a surprised remark he then asked to call me back and he did NOT!! I then took the initiative to walk in to the bank to ask what was going on. TO CUT THIS SHORT!!!! I had to pay R32403,1 JUST BECAUSE OF THE BANKS INCOMPETENCE
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
